FAQ
Where can I check if a challan is issued against my vehicle?
You can check challan status online on the https://mahatrafficechallan.gov.in/, Maha Traffic App and for Nashik City check on mParavihan App or on the https://echallan.parivahan.gov.in using your vehicle number.
How do I pay my traffic e-Challan online?
Visit the official Portal https://mahatrafficechallan.gov.in/, Maha Traffic App and for Nashik City check on mParavihan App or on the https://echallan.parivahan.gov.in and pay using net banking, UPI, debit/credit cards.
Can I pay my e-Challan offline?
Yes, you can pay at the nearest traffic division or police station with a copy of the challan or vehicle details.
What documents are required for challan payment?
You need the challan number or vehicle number. For offline payments, carry details of the challan or received SMS.
I have received a challan by mistake. What should I do?
You can file a grievance online on the e-Challan portal and Apps.
How can I know the reason for my challan?
Details like violation type, location and date/time are mentioned on the challan view page on the portal and Apps.
How do I update my mobile number linked to the vehicle?
You can update it through the https://mahatrafficechallan.gov.in/ portal or from Maha Traffic App.
How do I check the status of a challan grievance?
You can track it on the Apps under the “Grievance” section using your reference number.
Can I get a receipt after paying the challan?
Yes, a digital payment receipt is generated instantly after online payment. You can download or print it from the portal.
I didn’t receive an SMS for challan, what should I do?
Check manually on the portal. Also, verify if your mobile number is updated on Portal.
Whom should I contact for queries related to e-Challan?
For any queries or assistance related to e-Challan, you can Call on Maharashtra eChallan Helpdesk Number +91 84484 48960 Or Email at helpdesk[at]mahatrafficechallan[dot]gov[dot]in
Is it necessary to carry a physical copy of RC or DL?
No. Digital documents stored in DigiLocker or mParivahan are valid as per law.