The Aaple Sarkar Grievance Redressal Portal, launched by the Government of Maharashtra and supported by the Department of Information Technology (DIT) and the Chief Minister’s Office, is a comprehensive digital platform designed to empower citizens to submit complaints and grievances related to various government services. It offers a convenient, transparent, and efficient system accessible via both desktop and mobile devices.

For technical or procedural support, citizens can contact the dedicated toll-free helpline:1800 120 8040

The State One Challan system in Maharashtra is a unified digital platform that allows vehicle owners to view challans, dispute incorrect ones, and track complaint status. Grievances can be submitted easily through the official Maharashtra Traffic E-Challan Portal or mobile app, offering a transparent and accessible redressal mechanism for traffic-related issues.

For assistance with e-Challan services, citizens can contact the following helpdesks:

Maharashtra Helpdesk :844 844 8960 | helpdesk@mahatrafficechallan.gov.in

Mumbai Helpdesk :845 499 9999 | multimediacell.traffic@mahapolice.gov.in

ADGP Traffic Office :95035 11100 | adg.traffic.hsp@mahapolice.gov.in

The One Nation One eChallan initiative is a nationwide digital traffic enforcement system launched by the Ministry of Road Transport and Highways (MoRTH) in India. It aims to unify and streamline traffic violation management across all states using a centralized platform developed by the National Informatics Centre (NIC).

For assistance with Nashik City e-Challan services, citizens can contact the following helpdesks:

ADGP Traffic Office:95035 11100 | helpdesk@mahatrafficechallan.gov.in